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Software Developer (AWS)

Responsibilities:

Role:

We are seeking software developers to help with product development in our customer care practice area. Developers in this role will work closely with customers to design, develop, test, and deploy products, components, and add-ons to extend the Amazon Connect contact center service or integrate it with other systems, or to fulfill related customer care requirements, involving other AWS services as needed. Developers may also be involved in collecting requirements for a new solution, documenting solutions we have developed, or communicating with other internal teams about project status.

Amazon Connect is Amazon s new cloud contact center service within AWS, based on the technology that powers its internal customer service teams across tens of thousands of agents. Much like other AWS services, Amazon Connect is democratizing contact center workloads that in the past required expensive hardware, proprietary knowledge, and long setup times. Perficient is one of the first companies to develop deep expertise in this brand-new platform. By joining our team, you can be a part of building out a new practice on a rapidly-growing and cutting-edge technology.

Qualifications

Ideal Candidate:

The ideal candidate for this position has several years experience in enterprise software development, ideally in product development. Candidates should enjoy solving new technical problems, learning new technical skills, devising creative new solutions, and researching both technology and business topics using a variety of resources.

To be considered for this position, you must be:

  • A software developer with at least 3 years of experience
  • Deeply interested in technology, including complex enterprise software products, with a continual drive to learn more
  • Motivated by the idea of learning about how people do their jobs and creating technology solutions to help them
  • Persistent and creative at finding solutions to problems on your own; someone who can use documentation, Google searches, and trial and error to figure out a problem you haven t encountered before
  • A quick and self-directed learner, excited about learning new things
  • Organized and reliable at completing assigned tasks on time
  • Interested in working on a close-knit team and staying aware of overall business needs rather than working in a development silo

Preferred skills:

  • Experience with Amazon Web Services, especially IAM, S3, Lambda, DynamoDB, but ideally at least high-level knowledge of others
  • Knowledge of Node. js or React
  • Experience on a product development team
  • High initiative in identifying problems or opportunities and proposing and implementing creative new approaches to address them

Experience with Amazon Web Services is very helpful but not required.

No travel is expected in this role, except possibly for occasional conferences/events.

Perficient full-time employees receive complete and competitive benefits. We offer a collaborative work environment, competitive compensation, generous work/life opportunities and an outstanding benefits package that includes paid time off plus holidays. In addition, all colleagues are eligible for a number of rewards and recognition programs including billable bonus opportunities. Encouraging a healthy work/life balance and providing our colleagues great benefits are just part of what makes Perficient a great place to work.

More About Perficient

Perficient is the leading digital transformation consulting firm serving Global 2000 and enterprise customers throughout North America. With unparalleled information technology, management consulting and creative capabilities, Perficient and its Perficient Digital agency deliver vision, execution and value with outstanding digital experience, business optimization and industry solutions.

Our work enables clients to improve productivity and competitiveness; grow and strengthen relationships with customers, suppliers and partners; and reduce costs. Perficient's professionals serve clients from a network of offices across North America and offshore locations in India and China. Traded on the Nasdaq Global Select Market, Perficient is a member of the Russell 2000 index and the S&P SmallCap 600 index.

Perficient is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national, origin, disability status, protected veteran status, or any other characteristic protected by law.

Disclaimer:
The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification. Management retains the discretion to add or change the duties of the position at any time.

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