Messaging Engineer, Consultant

Messaging Engineer, Consultant-18002DOLooking for a chance to do meaningful work that touches millions? Come join the hardest working, nonprofit health plan in California and help us shape the future of health care. Blue Shield of California is focused on transforming health care by making it more accessible, affordable and customer-centric. Being a mission-driven organization means we do much more than serve our 3. 5 million members: we were the first health plan in the nation to limit our annual net income to 2 percent of revenue and return the difference to our customers and the community, and since 2005 we have contributed more than million to the Blue Shield of California Foundation to improve community health and end domestic violence. We also believe that a healthier California begins with our employees, so we provide them with resources to develop and maintain a healthy lifestyle through our award-winning wellness program, Wellvolution. We're hiring smart thinkers and doers who want to work for a leader and innovator in the challenging, ever-changing healthcare space. Come and help us make health care better for everyone.


Messaging Engineer: Responsible for the engineering, and ongoing maintenance of Messaging Engineering Services. Contribute to the strategy and design of the messaging services space as well as execute service and infrastructure technology plans in support of BSC s strategy. Essential Responsibilities: Operates as subject matter expert, and thought leader in messaging, and supporting technologies. Leads operational, strategic activities, and change management of all impact and risk levels. Engages in Incident Response, Audit, and Disaster Recovery practices. Directs remediation work as required internally and across departments. Initiates interactions, and represents messaging services within the organization to Enterprise Architecture, Design Engineering, and line of business units. Defines, publishes, and maintains Messaging Services lifecycle, and roadmap documentation. Identify trends, direction, and changes in new technology, advances in the computer industry and relevant systems. Identify and define research and development activities, proof of concept and prototyping efforts in relevant systems. Participates in on-call responsibilities. Other duties as assigned.


Proficient knowledge of core Messaging, and Collaboration systems such as Exchange, Enterprise Vault, Skype for Business and relevant systems. Experience in Designing, and leading the deployment Messaging environments of medium to large sizes. Expert knowledge with technologies relating to the management and flow of messages, and related collaboration technologies. Demonstrated deep knowledge of cloud environments and services related to collaboration and messaging capabilities such O365, Exchange Online, Yammer, and other relevant solutions. Proficient in working with and managing infrastructure and messaging management applications including Quest Spotlight, Unified Communications Diagnostics, and other relevant technologies. Scripting and programming experience in languages such as VBscript, Powershell, and. NET (VB, C#) with a focus on automation Broad knowledge of project management. Excellent analytical and problem-solving skills. Typically, requires a college degree or equivalent experience and minimum 7 years of prior relevant experience. Physical RequirementsOffice Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork Activity level: Sedentary, frequency most of work day.

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