Major Accounts Manager

The Major Account Manager will maintain and expand relationships with large strategically important Accounts within the payments sector. The Major Account Manager will have direct responsibility for achieving assigned sales and bookings objectives in addition to long and short term strategic account objectives.
The Major Account Manager serves to understand the customer's needs, plans how to meet these needs through a solution focused approach, and generates sales for the company as a result.
The Major Accounts manager will report directly to the VP of Marketing.
Job Responsibilities:
Establish strong, productive, direct, professional relationships at assigned strategic accounts.
Proactively manage and lead internal/external company-strategic account planning process in formulating mutual performance objectives, financial targets, and strategies for short and long term strategic planning development with key strategic accounts.
Lead solution based development efforts to best address customer needs while coordinating involvement of necessary internal company personnel, teams, and resources.
Coordinate external customer engagement and interaction with company aligned resources and teams in order to meet agreed upon performance objectives, ensure shared vision, meet customer expectations, and develop strong partnership.
Coordinate proactive high-level company/customer executive engagement built upon strong foundation of partnership, regular communication, understanding, and trust.
Proactively reassess and evaluate customer programs, status, and customer needs to ensure alignment with strategic account objectives.
Meet assigned sales and booking targets as well as strategic objectives.
Accountabilities and Performance Metrics:
Achieves the assigned sales and booking goals for designated major account customers.
Successfully achieves and completes short and long term strategic account plans and objectives for assigned customers.
Maintains high level of customer satisfaction by building strong relationships and trust through engagement cross-functional senior management and aligned resource teams.
Complete required training and development standards for MyEcheck.
Desired Skills and Experience:
Candidate must have a 4-Year college degree with preference in finance, business, and accounting.
Candidate should have experience in the merchant transaction industry with an emphasis on bank relationships a plus.
Credit card and National Bank experience a plus.
Candidate should have five years' experience in enterprise and large account generation and sale.
Candidate must be proficient in computer skills including Word, Excel, and Power Point.
Candidate should have direct experience in negotiating high dollar customized services and sales and be capable of performing complex sales and ROI data analysis.
Candidate must possess strong communication skill along with a proven track record of building high-level customer relationships.
Salary will be salary plus commission and will be commensurate with other large account manager positions and will exceed six figures.
The company will provide full medical and dental.
Stock options and bonuses will be part of compensation package.

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