Call Center Customer Service Representative in El Dorado Hills, CA.

Call Center Customer Service Representative in El Dorado Hills, CA.
A major Healthcare industry leader headquartered in San Francisco, CA is looking for a candidate to join as a Call Center Customer Service Representative for their team in El dorado Hills, CA.
We are looking for a dynamic candidate that must be a self-starter able to dive in, resolve issues, and achieve results.
Required of the ideal candidate:
o Provide "Concierge" service to large group clients by resolving member issues o Ability to troubleshoot, research issues and problem solve within tools provided.
o Be liaison between members/providers/Client to resolve member issues o Handle and resolve complex member issues The ideal Call Center Customer Service Representative candidate will have:
o Strong Customer Service skills required.
Call Center exp not necessary; but CS experience requiredo Computer savvy.
Strong navigational skills with MS Word, Excel and especially Outlook o Energetic, enthusiastic and clear speaking voice o HS Diploma required, some college preferred o Ability to multi-task systems, conversations, and troubleshooting simultaneouslyo MUST be available for ANY shift (7 days per week 7am-8pm).
Non-negotiable This Call Center Customer Service Representative job will not last long.
Our client has an aggressive timeline and is looking to hire immediately for this position.
To be considered, you must apply online now and submit your resume.
We are actively monitoring all applies.
Apply below! And, thanks for partnering with Modis!

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